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Planned system upgrade

Access to MyTSY will be temporarily unavailable from 00:00 (midnight) on Monday 23 March 2026 until 7am on Thursday 26 March 2026 to complete a planned system upgrade.

We apologise for any inconvenience this may cause and appreciate your understanding while we work to improve your experience.

If your concessionary pass is due to expire between the 23rd-26th March, then we would advise renewing before this date to ensure that your application can be processed and that you receive your pass in a timely manner.

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How we use your data

We will hold and use your information in accordance with our Privacy Policy.

If you use your Travel South Yorkshire account to apply for one of our passes, we will use the information you provide to contact you about your pass for the period it remains valid for. However, at times we may have other offers, events and travel information that we think you might be interested in which we’d like to let you know about.

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Offers and Events

We collect your information on behalf of South Yorkshire Mayoral Combined Authority. It will be held and processed by South Yorkshire Mayoral Combined Authority for the purpose of administering any application you may make for one of our passes, or for marketing purposes if you’ve told us you’re happy to receive such communications. We will not use your information for any other purpose, and we won’t pass your information on to any organisation outside the Travel South Yorkshire partnership.

By clicking submit below to create your account, you’re letting us know that you’ve read and accepted our Privacy Policy.

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Planned system upgrade

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